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AI agents that truly work, reusing your processes and software to create new competitive value.
Whether you start from scratch or with existing software, the result is the same: new competitive value for your company.
Service Design + AI
We design entirely new agents based on your processes and objectives. Co-design with stakeholders, AI orchestration, system integration.
→ Create new value where none existed before
Existing APIs + Service Design + AI
We take the APIs of your existing software and transform them into intelligent agents. No replatforming, just new value from the old.
→ Transform technological assets into competitive advantage
AI widget floating above legacy software
2000s-era management system with a complex interface. An AI agent overlay (floating widget, UserWay style) was added without touching legacy code. Natural commands: 'Create Alpha Project Invoice.'
Zero changes to existing software. Widget uses system legacy APIs. From 20 clicks across 5 different forms to 1 natural command. Implemented in 3 weeks.
Multichannel stock optimization
Fashion retailer with 45 stores + e-commerce. AI agent for inventory management: ML demand forecasting, supplier order optimization, intelligent cross-channel stock allocation, critical stockout alerts.
38% stockout reduction. Inventory turnover +24%. Overstock -31%. Warehouse ROI +€1.2M/year. Forecast accuracy
AI on top of legacy banking
Retail bank with 500k accounts, 1990s core banking. AI agent overlay for backoffice: 'Open current account for customer RossiMario' - natural commands orchestrating complex legacy APIs, zero core system changes.
Backoffice operations from 15 to 2 minutes. Operational errors -88%. Training new operators from 6 weeks to 1 week. Zero-downtime implementation.
Intelligent medical imaging
450-bed hospital. AI agent for PACS: DICOM report search, intelligent archiving, radiology diagnostic suggestions, RIS integration, urgency prioritization, automated reports.
Report search time from 8 to 1 minute. Urgency prioritization accuracy 94%. Reporting +35% exams/day. Radiologist satisfaction 4.6/5.
Market problems
Tool-first, not value-first
Lack of real integration
No adoption process
No workflow redesign
Lack of governance
Lack of governance
Confusion between chatbots and agents
Agents that solve with
Structured approach
Co-design with stakeholders
System integration
Real and measurable KPIs
Guaranteed adoption
We don't design the journey. We design what matters.
Without context, every system amplifies noise.
Guardrails don't constrain the agent. They make it reliable.
Trust isn't an interface. It's designed.
01.
The agent identifies the right context to intervene.
02.
We co-design the experience with real stakeholders.
03.
We build with cloud-native and GDPR-ready technologies.
04.
We integrate the agent into existing systems and workflows.
05.
We support real end-user adoption with training and iterations.
Agentic Conflux Advantage
Service, not just a tool: co-design with stakeholders to ensure real adoption
GDPR-Ready & EU Hosting: native European compliance, multi-language localization IT/EN/FR/DE/ES
Focus on real KPIs: user adoption, reduced operational workload, not just demos
Structured engagement. Each phase produces a usable deliverable for the client, even with a partial scope.
01.
Discovery
Discovery Stakeholder interviews • touchpoint mapping • scoping
— 1-2 weeks
02.
Continuity Mapping
AI-to-Brand journey analysis • identifying breakdowns
— 1-2 weeks
03.
Continuity remediation plan
Continuity layer design • actionable blueprint
— 1-2 weeks
04.
Implementation Roadmap
Phased plan • priority • ownership • KPI
— 1-2 weeks