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Professional positioning and UX talent development

Our service is designed to improve

At Conflux, we design tailor-made AI agents and co-pilots that integrate into business processes. Most AI projects fail (85%) not because of a lack of technology, but of method. Companies invest in AI without validating use cases, ending up in costly lock-ins with large vendors.

Our approach overturns this logic: we apply Service Design and Agentic UX to create AI solutions that bring a measurable ROI and are actually adopted by teams, transforming AI from a technological “add-on” to an integral part of real processes.

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To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
logo irinox
Standing apart requires being exceptional. Embrace your innovative side with Steezy.
Dare to be remarkable if you want to make an impression. Embrace creativity with Steezy.
Being extraordinary is the key to being noticed. Embrace your inventive spirit with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
logo BNL
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
logo irinox
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
logo BNL
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
logo irinox
Standing apart requires being exceptional. Embrace your innovative side with Steezy.
Dare to be remarkable if you want to make an impression. Embrace creativity with Steezy.
Being extraordinary is the key to being noticed. Embrace your inventive spirit with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
logo BNL
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
logo irinox
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
To truly shine, you've got to radiate brilliance. Unleash your imaginative flair with Steezy.
Full evaluation of
professional profile
and orientation.

We carefully analyze your CV, portfolio and your LinkedIn profile to ensure that your skills and experience are presented in the best possible way.

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By aligning your personal story with market demands, we help you create a profile that attracts the attention of recruiters and managers and to better orient yourself in the labor market to enhance your skills.

Creating a clear and strong personal brand in the field of UX can make the difference between being ignored or standing out. Our process allows designers to showcase their strengths and to elevate their presence in the industry.
Luigi Greco
Marketing and Sales Manager at Conflux

Our Key Competencies

Benchmark

We compare services with those of competitors and comparators, identifying areas for improvement and opportunities for growth.

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Service Design

We design services that improve the user experience and optimize our business processes for better results.

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Prototype Test

We test your prototypes with real users to improve usability, reduce launch risks and create more effective products thanks to our process.

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For Leaders who want strategic AI, not just technology

Our solution is ideal for organizations that believe in data-driven innovation and that want to implement AI in a strategic way, not just technologically.

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Innovation Leaders: To validate AI use cases with an evidence-based approach before investing in expensive infrastructures.Process Managers (ITSM, CX): To automate complex processes, reduce operating costs and increase team efficiency.Digital Leaders: Who are looking for a tailor-made AI solution, without suffering the lock-in, costs and rigidity of large enterprise vendors.

Our method
Evidence-Based
from Research to Deployment
Let's not jump into the void. Our path is structured to validate each phase, reducing risks and maximizing impact, from the AS-IS process to the operational agent.

Mentorship and Professional Guidance

Our mentorship program provides strategic guidance on how to best position yourself in the UX market.

UX Interview Simulation

Preparing for a UX interview requires more than just technical knowledge. We simulate real interview scenarios to help you present your design process, your portfolio, and face design challenges with confidence.

Prototyping
and Test

Let's create an interactive prototype in an AI sandbox. We quickly test the agent with real users to validate the effectiveness, accuracy and usability of the experience, before writing a single line of definitive code. In the competitive world of UX, building a strong personal brand is essential. We help you develop an online presence that reflects your skills, your passion, and your unique value as a UX designer.

Deploy and Governance

We manage the pilot deployment (Pilot) on a controlled group of users, immediately measuring adoption and accuracy. Once validated, we scale the solution, defining a plan for tuning, retraining and continuous governance.

A unique approach: Design + Flexible Platform

Our value is not only in the method, but in the technology it enables. We combine the strategic consultancy of Service Design with an open platform, to give you maximum control.

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  • Services - The Method: We provide guidance. We apply Service Design, UX Research and co-design to design the agent on the correct use case and define KPIs to measure its success.
  • Platform - The Technology: We provide speed and control. We use whitelabel, SOC2/GDPR-ready and interoperable platforms. There's no lock-in: you choose the best AI models (Bring Your Own API) and keep full control over data, costs and privacy.

KPI & Continuous Governance:

Beyond Go-Live

We are not selling a project, but a platform that improves over time. AI isn't static: we measure agent impact like any other business process.

  • Impact Measurement (KPI): We track clear success metrics, such as the accuracy of the answers, the reduction in the average resolution time (MTTR), the percentage of human escalation, and the cost per task.
  • Continuous Governance: We provide real-time dashboards to monitor SLA, latency, and costs. We manage the tuning of the prompts, the updating of the models and the adaptation of the escalation rules for continuous improvement.

From Blueprint to Operational Agent

The concrete results

Let's bring tangible results to the table. Our journey transforms a process analysis into an operational and measurable co-pilot in a few weeks.

  • AS-IS & TO-BE Blueprint: A clear map of your current processes and how AI will make them more efficient.
  • Tested Interactive Prototype: An agent running in sandbox, validated by real users to ensure adoption.
  • Operational Copilot (Pilot): Your tailor-made AI agent, ready to use for a first group of users and integrated into your systems.
  • Governance Dashboard: A control tool to monitor KPIs, costs and agent performance in real time.